Privacy Policy

TavernDirect.com is committed to the privacy and protection of our clients and visitors. Through this statement, we wish to communicate our policy that customer privacy is of the utmost importance.

This privacy statement explains as follows:

• What personally identifiable information TavernDirect.com collects.
• What personally identifiable information third parties collect through the Web site.
• What organization collects the information.
• How TavernDirect.com uses the information.
• With whom TavernDirect.com may share user information.
• What choices are available to users regarding collection, use and distribution of the information.
• What types of security procedures are in place to protect your privacy.
• How users can correct any inaccuracies in the information.

Direct any questions and concerns regarding this statement to Info@TavernDirect.com.

Information Collection and Use

Information Collection

TavernDirect.com is the sole owner of the information collected on www.TavernDirect.com collects information from our users at several different points on our website.

Registration

While not required to use this site, users may complete a registration form and create an account. During registration a user gives contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information, but encouraged so we can provide a more personalized experience on our site.

Order

We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, the information is used to contact the user.

Profile

We store information that we collect through cookies, log files, and database records to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a users visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Cookies

A cookie is a piece of data stored on the users computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the users hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By setting a cookie on our site, users would not have to log in a password more than once or choose which version of our site to visit, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to permanently set any site customizations or log into their account.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are tied to personally identifiable information to enable our Web-based service.

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Choice/Opt-out

Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email. We also offer an opt-out mechanism in the user profile section of our site. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links

This Web site contains links to other sites. Please be aware that we, TavernDirect.com are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friends name and email address. TavernDirect.com will automatically send the friend a one-time email inviting them to visit the site. TavernDirect.com does not store this information.

Security

This Web site takes every precaution to protect our users information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social securety number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. If users have any questions about the security at our Web site, users can send an email to Info@TavernDirect.com.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

TavernDirect.com
8370 W. Cheyenne Ave, Suite #109-327
Las Vegas, Nevada 89129

Phone: (702) 256-4611
Fax: (702) 947-6065